Privacy Policy.

PURE Hair & Wellness – Privacy Policy

Effective Date: June 2025

At PURE Hair & Wellness, we are committed to protecting your privacy and safeguarding your personal information. This policy outlines how we collect, use, store, and disclose your personal details in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. What We Collect
We may collect personal information that you provide to us directly, including:

  • Your name, contact details (email, phone, address)

  • Appointment and service preferences

  • Health or hair-related information relevant to your booking (only if you choose to share it)

  • Payment details (via secure third-party payment platforms)

We may also collect non-identifiable data (e.g. website traffic, booking activity) to help improve our services.

2. How We Use Your Information
We use your information to:

  • Confirm and manage your bookings

  • Send appointment reminders and updates

  • Respond to enquiries

  • Deliver tailored salon services and care

  • Process payments and issue receipts

  • Send newsletters or promotional content (only if you've opted in)

We will only use your information for the purpose it was collected and will not share it with third parties unless legally required or with your consent.

3. Storage & Security
Your data is stored securely using trusted platforms (e.g. Fresha booking system and secure email providers). We take all reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure.

4. Access & Correction
You have the right to access the personal information we hold about you and to request a correction if you believe it is inaccurate or out of date. Please contact us via the details below if you'd like to review or update your information.

5. Email Marketing & Opt-Out
If you subscribe to our updates, you may receive occasional emails about new services, special offers, or seasonal availability. You can unsubscribe at any time using the link provided in each email or by contacting us directly.

6. Third-Party Services
We use trusted third-party services (such as Fresha) to manage bookings and communication. These platforms have their own privacy safeguards. We recommend reviewing their policies if you have concerns.

7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal obligations or our business practices. The latest version will always be available on our website.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at:

PURE Hair & Wellness
Shop 9/23 Wason St, Milton NSW 2538
Email: tracypurehair@gmail.com
Phone: 0438 773 667